R&D eLearning

An excellent practical course like no other. I had the lucky opportunity to do the four modules of the course with Ali Darwish, in addition to the online primer. I learned a lot about business process mapping principles and methods which I was able to put to practice immediately. I recommend this course to anyone wishing to gain practical skills in process mapping and I look forward to taking up the next advance course.

It has been privileged to learn from you, the master and expert himself. Your courses not only serve as a strong backbone to our support functions but also empowered all of us to take ownership of our activities and performance. Not to forget, your book Business Process Mapping : A guide to Best Practice offers a unique value, allowing to explore BPM in an easy to understand format. From process thinking to BPM lifecycle, and capability indicators to modelling strategies everything is explained with simplicity. I highly recommend your book and Primer course for all the new beginners and professionals who are willing to uncover art of process mapping and jump start modelling effort using established set of rules and guidelines to achieve their organisation specific objectives.

I believe this is an essential course for the serious translator. The course is: Comprehensive: It covers all aspect of translating official documents a translator needs to know Practical: it offers practical assistance in dealing with common translating challenges Empowering: I feel empowered and more confident translating official documents now I cannot help but draw A comparison between this course and several other professional development courses that I have done in the past. This course is designed to empower translators rather than making them feel inadequate. It does offer new information rather than rehashed, regurgitated knowledge. The trainers deliver on their promise. I attended a workshop on 'Accuracy' a while ago where 'Accuracy' was not actually discussed! I would like to thank and acknowledge the trainer for being so thorough in their research and so generous in parting with their knowledge. I look forward to learning more from them.