Course curriculum

  • 1

    BPMN 101 Overview

    • A Message from Your Instructor

    • BPMN 101 Course Map

    • Course Description

    • Course Objective and Outcomes

    • BPMN Terminology Primer

    • What is BPMN?
  • 2

    Understanding BPMN

    • BPMN Elements Overview

    • Activities

    • Tasks and Subprocesses

    • Connectors

    • Throwing and Catching

    • Events: Overview

    • Start Events

    • None Start Event

    • Message Start Event

    • Timer Start Event

    • Conditional Start Event

    • Intermediate Event

    • End Event

    • Gateways

    • Artefacts

    • Swimlanes in BPMN

    • Collaboration

    • BPMN: Check What You Know
  • 3

    Evaluation

    • BPMN Assessment Introduction

    • BPMN 2.0 Assessment
  • 4

    Next steps

    • Congratulations! Here's what's next...

    • More Resources for You

"An excellent practical course like no other..."

Suprabha Bhat

Knowledge Management and Process Analyst at NBN

"I had the fortunate opportunity to do four modules of the course with Ali Darwish in addition to the online Primer. Through this training I learned a lot about business process mapping principles and methodology which I was able to put to practice immediately. I recommend this course to anyone wishing to gain practical skills in process mapping. and I look forward to taking up the next advance course.

Bonus material

The following bonus material is available to those who enroll in BPM 101.

  • BPMN 2.0 Rules Wall Chart

    The R&D free wall chart colourfully illustrates the essential BPMN 2.0 rules. It provides a quick reference to help you avoid the pitfalls and errors commonly encountered in BPMN 2.0 process mapping.

  • COTES Model of High-Performance Teams

    This model is essential for building high-performing teams in dynamically changing work environments, especially now with geographically distributed teams. It can be used to capture and highlight aspects of work details that contribute to team cohesion and productivity while interacting with other team members and stakeholders. COTES is a must for managers and team leaders who wish to understand the elements of team building and group dynamics.

  • Business Process Mapping: A Guide to Best Practice

    This extremely useful book artfully guides the reader in avoiding the common pitfalls frequently encountered in process maps. Intended for Process Analysts, Process Mappers, Process Managers and Process Content Knowledge experts required to produce process maps as part of their process mapping and analysis tasks. Special Offer details are included in the course enrolment support content.

Time to Invest in Yourself

Enrol in BPM 101 Today

The world is more competitive than ever, and increasing your career opportunities rests on how you differentiate yourself from your competitors and those vying for the same opportunities. R&D BPM 101 brings insights and practical solutions from real-life situations, providing you with the necessary actionable knowledge to jettison you ahead of the crowd and prepare you for achieving ambitious progress in your professional growth.
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Instructor(s)

Course Development Consultant

Ali Darwish

Ali Darwish is a Business Process Management Consultant, with more 35 years of commercial experience in the UK, USA, and Australia. With a PhD from Queensland University of Technology in Communication and a master’s degree in Information and Knowledge Management from University of Canberra, Ali has worked as a BPM and KM Consultant for large organizations in Australia in public and private sectors and various industries since 1996. He has developed and applied business process management methodologies and standards for industry leading corporations, and has taken an active role in process mapping and modelling projects. Ali has taught at Australian and American universities for 15 years and has written extensively and published many books including Business Process Mapping: A Guide to Best Practice (2011). Ali is also the recipient of the VMC Award for Excellence in Service Delivery - Education, 2009.